Camden County
Director of Social Services
Grade: 15 Full-Time/Exempt
Open 8/11/2022
Posted Until Filled
**This is a REPOST. Previous applicants are still under consideration and do not need to reapply.
Click this link to complete an NC State PD-107 Application.
Click here to complete the Camden County Employment Application.
Distinguishing Features of the Class
The primary purpose of the County Social Services Director position is to administer all State and Federal social services programs as established by Chapter 108A of the North Carolina General Statutes in accordance with all applicable Federal and State laws, rules, regulations, and policies. Many duties and responsibilities of the Director are mandated in the N. C. General Statutes. The Director is responsible for day to day operation of the Agency within the confines of those statutes.
An employee in this class performs difficult, complex administrative and managerial work with primary responsibility for planning, organizing, and staffing. Tasks typically include program supervision and responsibility for division fiscal, personnel, strategic planning, and intergovernmental relations functions. The Director supervises and manages the agency's administrative functions and has direct administrative supervision of agency program/team leaders.
WORK SCHEDULE: The full-time standard workweek for this position is 40 hours. Agency operating hours are from 8 am – 5 pm, Monday through Friday. However, this is an exempt position from the overtime provision of the Fair Labor Standards Act (FLSA), and the Director shall work the number of hours necessary to carry out all duties of the position. The delegated authority has been given to one or more agency staff to act as the Director’s representative in the performance of specific duties and tasks.
DUTIES AND RESPONSIBILITIES
Major Personnel Functions:
Planning: Work involves reviewing program objectives and service delivery needs with staff and formulating specific goals and objectives for the assigned program area. The Director is responsible for long and short-range planning needs for programs and staff. The Director prepares an annual Work Plan for use as a guide during the year and updates the DSS Board on progress made toward goals. Planning for the overall operation of the agency on a day-to-day basis is essential to ensure the best utilization of staff, resources, equipment, and space. Long-range planning is also of the utmost importance to ensure the agency meets the demands of change effectively and efficiently.
Organizing, Managing, and Directing: The Director assigns duties and provides resources to Social Workers and Supervisors who in turn direct staff and maintain workload balance. The Director advises these individuals on changes in work procedures to meet program demands and on issues that impact programmatic goals, objectives and policies.
Training: The Director manages a budget for and authorizes staff to receive formal training when required or needed, funded and available.
Setting Work Standards: Accuracy is of vital importance and is required in this position. The Director ensures all applicable laws, policies, rules, and regulations are followed. The Director oversees the implementation of all changes if and when necessary.
Accountability to State DHHS Agencies: Act as liaison between the Divisions of Social Services, Medicaid Assistance, Aging and Adult Services, and Child Development and the Office of State Personnel to ensure that all state and federal policies are being followed at all times by employees with the local DSS. Serve at the pleasure of those Divisions on committees and task forces to assist in the development and re-tooling of policy, assurance of adherence to those policies, and the procurement of funds to ensure the delivery of services and other needs as identified. Participate in and follow all guidelines related to the ongoing monitoring of programs and accountability to both the state and federal guidelines that define the work of social services.
Other Duties: Participate in the local emergency management plan. This includes disaster shelter operations and other disaster response activities as needed and requested. Any other duties deemed necessary and appropriate by the Camden County DSS Board. The position of Director varies from a much-defined role mandated by law to intangible responsibilities that require good judgment and practical application of direction. The duties of the position cover a multitude of responsibilities that affect the lives of citizens from birth to death.
SECURITY ROLES AND RESPONSIBILITIES: All data/information maintained by the Director is considered confidential and shall be protected according to the specific program policy and procedures. Access is allowed as determined by the specific program policy and procedures. Disclosures other than as allowed by the specific program policy are forbidden. Unauthorized disclosure constitutes a felony and is punishable upon conviction by a fine and/or imprisonment.
All information obtained/disclosed to the Director (hard copy or electronic) is to be used solely for the purpose of providing services to agency clientele and in the performance of job duties and assignments. The Director is responsible for the security of their computer terminal and any password(s) that are assigned to them. The Director will be held accountable for any release of information that occurs from the use of their assigned computer password(s).
Because of the Personally Identifiable Information that the Director has access to and the potential damage that could occur from unauthorized disclosure, this position is considered to have a high sensitivity security level.
Software programs utilized in this position include, but are not limited to:
MS Word
MS Excel
MS PowerPoint
MS Access
Internet and MS Outlook
EIO Board
KNOWLEDGE, SKILLS, and ABILITIES: Thorough knowledge of the legal and philosophical basis for public assistance programs. Considerable knowledge of principles and practice of social work. Thorough knowledge of management principles, techniques, and practices, including public relations, personnel administration, budgeting, accounting, and office management. Knowledge of the agency’s organization, operation and objectives, and applicable federal and state laws, rules, and regulations. Considerable knowledge of social and economic factors in the community and the impact of economic change on people and communities. Knowledge of the organization and structure of government, local government, and volunteer agencies. Ability to exercise sound judgment in analyzing situations and making decisions; direct employees and programs in the various areas of responsibility; and develop and maintain effective working relationships with the general public, and with federal, state, and local officials. Ability to plan and organize work at a long range and to delegate responsibilities constructively, balancing opportunity for discretion and adequate controls. Ability to counsel, guide, assign and supervise the work of others. Ability to present comments clearly and concisely in oral and/or written form.
REQUIRED MINIMUM TRAINING: A master’s degree in social work and two years of supervisory experience in the delivery of client services; or a bachelor’s degree in social work and three years of supervisory experience in the delivery of client services, one of which must have been in Social Services; or graduation from a four-year college or university and three years of supervisory experience in the delivery of client services, two of which must have been in Social Services; or an equivalent combination of training and experience.
LICENSE OR CERTIFICATION REQUIRED BY STATUTE OR REGULATION:
Must possess a valid driver’s license.
Interested applicants must complete an NC-PD-107 State Application and a Camden County Employment Application. Applications must be submitted to:
Beverly Fonville
HR/Risk Management Specialist
This email address is being protected from spambots. You need JavaScript enabled to view it.
P.O. Box 190
Camden, NC 27921
**Camden County is an Equal Opportunity Employer**
Please click on the following links for more information on receiving temporary COVID-19 help from government programs to pay rent, mortgage, utilities, internet bills, and funeral expenses.
Mortgage Assistance for Homeowners
NC HOPE Rent Assistance Program
Temporary Rent & Utility Assistance for Tenants
Emergency Boardband Benefit Program
FEMA COVID-19 Funeral Assistance
Income Maintenance Caseworker I/II
IMC I - Salary $31,898 Grade 5/Step 1
IMC II - Salary $37,206 Grade 7/Step 1
Posted: 7/21/2022
Closes: 8/12/2022
I. Primary Purpose of the Position
The primary purpose of this position is to determine the eligibility and continuing eligibility of individuals who receive benefits from one or several economic benefits programs such as Family and Children's Medicaid, Adult Medicaid, Food and Nutritional Services, WorkFirst, or Special Assistance. There may be a primary program designation however all workers are cross-trained as universal workers
II. Duties and Responsibilities
This job involves constant contact with the public. Examples of duties performed in this position would be:
Other assistance to families and children
The major function of this job is reviewing and re-determining eligibility for persons already receiving assistance based on income and/or other factors.
The person in this position will also serve on a rotational basis, within the unit, to provide backup intake services. "Backup intake" assists the primary intake section in interviewing clients who are requesting benefits. These interviews are conducted to assist clients in applying for initial benefits. These interviews also require the employee to be able to evaluate the applicant for all programs as well as to make appropriate referrals to other programs and/or agencies.
As rules and regulations in the Medicaid program are continually changing, the Income Maintenance Caseworker must be able to learn new manual material, be able to apply it, and interpret it for the public.
Extreme accuracy is required, as there are large amounts of money involved in the program benefits and errors may result in a payback of funds.
Unit meetings and regional and state-level conferences are attended for refining knowledge and skills and learning better work habits to provide better service.
Cases are referred to this staff by the Income Maintenance supervisor.
Responsibilities for decision-making fall on the staff person who occupies this position. If there is a question about eligibility or program policy, the IMC discusses the situation with the supervisor and/or director. In most instances, the IMC would make the final decision in each case based on program rules and regulations. All decisions made are subject to monitoring and/or intervention by the supervisor or the Director.
When making decisions or carrying out duties of this position, the Income Maintenance Caseworker utilizes the following equipment: computer, adding machine, telephone, copier, a vehicle for transportation, pens/pencils, manuals, filing cabinets, and other equipment as needed. The income maintenance caseworker may refer to other materials or even other agencies to perform the functions of this job including completing child support forms or discussion with the child support office, memos, printouts from the State Division of Social Services or the Social Security Administration, bank accounts/statements, insurance policies, and certain types of dictionaries and calendars developed to monitor deadlines. The IMC regularly corresponds in person, by telephone, or in writing with the tax office, Register of Deeds, and the Clerk of Court to secure information from records in their custody. The IMC is required to regularly refer to policy and computer manuals in making eligibility decisions or completing computer forms.
It is often necessary for the IMCs to have written or verbal contact with physicians and their staff, hospitals, clinics, banks, insurance companies, funeral homes, and employers to obtain verifications necessary to determine and to re-determine eligibility.
This individual in this position would rarely represent the agency in court, but if necessary would be required to testify in court on cases that are in the caseload and that had been referred for suspected fraud and where fraud investigations had resulted in court hearings. The person in this position would have no responsibility for doing suspected fraud investigations but would be expected to be alert to suspected fraud and to suspicious situations. This individual would make referrals of suspected fraud to the fraud investigator.
The staff person in this position would be expected to prepare summaries for in-house administrative hearings, both on appeals and for suspected fraud. The individual occupying this position would be responsible for providing testimony at in-house administrative hearings being conducted by in-house staff or state office staff.
The individual in this position is expected to maintain the confidentiality of all agency records. Failure to adhere to provisions of the Privacy Act could result in lawsuits against the agency and the individual and further disciplinary action.
III. Other Work Characteristics
Extreme accuracy and exactness are required in performing the work of the IMC. This position requires mental concentration as the IMC is constantly doing calculations of income, assets, and expenses. Each case is different; therefore, a different method of calculation may be used depending on the circumstances of each case. If the IMC determines inaccurately the eligibility or non-eligibility of an individual, it could cost both the agency and/or the client. It could cost the agency in terms of sanctions and penalties and it would cost the client in terms of needed services and benefits.
Cases are reviewed by the Supervisor and/or Director as to overall compliance. The individual in this position is required to meet state deadlines for completing applications, reviews, and changes that occur in a case. Agency deadlines include completing and submitting day sheets, timesheets, and expense vouchers to the supervisor at the end of each week or as designated by the Director. Failure to meet program deadlines can delay the issuance of benefits to the client. Failure to meet deadlines could result in the county having to pay penalties and fines to the client.
IV. The Environment in Which the IMC Works
Composition of Unit:
There is 1 IMC Supervisor and 6 IMCs.
Characteristics of Clients
Clients are United States citizens or legal aliens who reside in Camden County. Clients include children and parents with low income who are in need of help with medical expenses. Some clients have limited education and have lived most of their lives in deprived conditions. Others are well educated but have not accumulated enough resources to meet the cost of medical care. Some are cooperative and others are uncooperative. Clients come from varied backgrounds with many varied experiences.
V. Hours of Work
The work hours for this position are from 8:00 a.m. until 5:00 p.m. Monday through Friday with an hour for lunch each day. There are occasions when the IMC should be required to work outside of these hours, for example, to work overtime to complete the daily activities of the job.
In addition, staff works in shelter management when the agency is called upon in times of disaster relief or emergency. The emergency shelters are managed by the Red Cross. Social Services assists in the registration and distribution of blankets and cots. Their responsibilities may include assisting with meal preparation and monitoring of the shelter to assure the safety of the individuals and families.
VI. Security Designation
All data/information maintained by the employee in this position is considered confidential and shall be protected according to the specific program policy and procedures. Access is allowed as determined by the specific program policy and procedures. Disclosures other than as allowed by the specific program policy are forbidden. Unauthorized disclosure constitutes a felony and is punishable upon conviction by a fine and/or imprisonment.
The employee in this position will be assigned a password for use in computer-assisted information systems which include EIS, FSIS, ACTS, SOLQ, ESC, Bendex, SDX, and other state and local systems. All information obtained/disclosed to the employee (hard copy or electronic) is to be used solely to track and/or determine eligibility for applicants and recipients of public assistance or other services. The employee is responsible for the security of the computer terminal and the password assigned to them. The employee will be held accountable for any improperly issued benefits or release of information that occurs from the use of their assigned computer password.
The Internet is used to access policy manuals as well as computer-assisted information systems. The individual in this position is considered a public employee and is expected to use the Internet responsibly and professionally and shall make no intentional use of these services in an illegal, malicious, or obscene manner.
Because of the Personally Identifiable Information that this employee has access to and the potential damage that could occur from unauthorized disclosure, this position is considered to have a high sensitivity security level.
VII. Specific Training and Experience for this Position
The individual must be able to interact with the public and must have experience in interviewing people, explaining information, gathering and compiling data, analyzing data, and performing mathematical computations. This individual must be able to understand certain legal terms and how to apply program rules and regulations to specific individual situations. The individual must possess skills in relating to people and be able to interpret intricate rules and regulations. One of the most important aspects of this position is the awareness of and protection of confidentiality. The staff person in this position must be able to clearly and accurately document facts and figures. The individual must have the ability to learn increasingly complex policies, procedures, and forms.
Skill in organizing both time and workload is essential. Flexibility in work habits and the ability to digest and implement changing rules and regulations related to the different public assistance programs are necessary. Some knowledge of medical terms and their usage would be helpful. Some skills related to computer programs are useful.
The individual must be in good health and able to work overtime when required. This individual must be able to work under stress and within short time frames as the Medicaid programs have many deadlines that the IMC is required to meet.
This staff person must have a good general knowledge of human behavior and a basic understanding of social and economic problems. The worker must be interested in people and have the ability to use tact and diplomacy with people. The worker must have the ability to present oral and written information clearly and factually.
VIII. Knowledge, Skills/Abilities, Education, and Experience Requirements
This worker must have considerable knowledge of the program/area(s) of assignment and general knowledge of all agency and community programs and services that could affect the client/applicant. The employee in this position needs good mathematical reasoning and computational skills and an ability to read, analyze and interpret rules, regulations, and procedures. This worker must have the ability to communicate with clients/applicants, the public at large, and public officials to obtain data and explain and interpret rules, regulations, and procedures. This person also needs to have the ability to instruct and evaluate the work of lower-level employees and to perform caseworker functions within structured time frames.
XI. Minimum Training and Experience Needed
High School diploma or G.E.D.
HOW TO APPLY: Interested applicants must complete an NC PD-107 Application for Employment. Please click this link to complete the NC PD-107 Application or you can obtain an application by visiting a North Carolina Employment Security Commission Office. Applicants must also complete a Camden County Employment Application by clicking here.
SUBMIT TO:
BEVERLY FONVILLE, HR/RISK MANAGEMENT SPECIALIST
P. O. Box 190
330 East HWY 158
Camden, North Carolina 27921
This email address is being protected from spambots. You need JavaScript enabled to view it.
**Camden County is an Equal Opportunity Employer.**
BUILDING & GROUNDS MAINTENANCE SUPERVISOR
Starting Salary: $42,545 - Grade 9, Step 1
Posted: December 1, 2021
Open Until Filled. Click here to apply
General Definition of Work
Performs intermediate skilled trades work planning, scheduling, and implementing grounds maintenance and landscaping programs, operating equipment, maintaining records, preparing reports, and related work as apparent or assigned. Work is performed under the limited supervision of the Public Works Manager. Continuous supervision is exercised over Custodians and Property Maintenance Workers.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions
Plans, schedules and supervises the maintenance and upkeep of the buildings, grounds, and facilities; supervises maintenance workers engaged in repair, maintenance, cleaning of equipment, buildings, and grounds.
Plan, supervise, and participate in building cleaning and maintenance work including painting, plumbing, carpentry, HVAC, and electrical work.
Plans and supervises the work of housekeepers and property maintenance workers.
Assists in providing cost estimates for repairs, installations, and maintenance.
Maintains schedules and work records.
Monitors County recycling centers.
Manages mosquito control program.
Assigns work to and maintains appropriate records for community service workers.
Knowledge, Skills, and Abilities
Thorough knowledge of the methods and techniques of building and grounds maintenance and repair; thorough knowledge of the chemicals used in weed and insect control; thorough knowledge of the occupational hazards and safety precautions of the work and related equipment operation; skill in the use of the equipment and tools of the trade; ability to prepare plans and detailed reports; ability to plan and supervise the work of semiskilled workers; ability to establish and maintain effective working relationships with associates, vendors and the general public.
Education and Experience
High school diploma or GED and considerable experience in building and grounds maintenance, or equivalent combination of education and experience.
Physical Requirements
This work requires the regular exertion of up to 20 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires walking, speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms, frequently requires standing, pushing or pulling and lifting and occasionally requires sitting, climbing or balancing, stooping, kneeling, crouching or crawling and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires visual inspection involving small defects and/or small parts, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to outdoor weather conditions, frequently requires working near moving mechanical parts, exposure to fumes or airborne particles and exposure to toxic or caustic chemicals and occasionally requires working in high, precarious places, exposure to the risk of electrical shock and exposure to vibration; work is generally in a loud noise location (e.g. grounds maintenance, heavy traffic).
Special Requirements
Valid driver's license; Possession of North Carolina pesticide applicator license within six months of employment.
Possession of or ability to obtain a valid commercial driver’s license within one year of employment upon request.
**This position may be exposed to blood-borne pathogens & may be required to wear specialized protective equipment.
**Camden County is an Equal Opportunity Employer.
Distribution/Collection System Operator
FLSA Status: Non-Exempt
Salary: $39,393 Grade 8, Step 1
Posted: 10/5/2021
Closing: 10/22/2021
General Definition of Work
Performs intermediate skilled trades work participating in the maintenance and repair of water/sewer mains and service lines, preparing and maintaining appropriate records and files, and related work as apparent or assigned. Work is performed under the moderate supervision of the Distribution and Collection System Supervisor and Public Works Manager.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions
Installs, maintains, and repairs water mains; repairs and replaces water lines and related facilities; installs, services and tests water meters, meter yokes, and hydrants. Make water taps and service connections; sets meter box and meters Prepares records of work activities; takes distribution samples; checks chlorine levels. Operates trucks, jackhammers, threading machines, and other maintenance and construction equipment. Takes meter readings; connects and disconnects water service. Checks and performs maintenance on well-pumping stations, elevated storage tanks, and related facilities. Locates mains and service lines for contractors, other utility companies, and other agencies.
Knowledge, Skills, and Abilities
General knowledge of the materials, methods, and techniques used in water distribution system maintenance and repair; general knowledge of the occupational hazards and the necessary safety precautions of the work; ability to read blueprints and specifications; ability to maintain records and prepare reports; ability to establish and maintain effective working relationships with local officials, associates, and customers.
Education and Experience
High school diploma or GED and minimal experience in public works maintenance and construction activities, or equivalent combination of education and experience.
Physical Requirements
This work requires the occasional exertion of up to 50 pounds of force; work frequently walking, sitting, speaking or hearing and using hands to finger, handle or feel and occasionally requires standing; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using measuring devices, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work frequently requires exposure to outdoor weather conditions and occasionally requires working near moving mechanical parts, working in high, precarious places, exposure to fumes or airborne particles, exposure to toxic or caustic chemicals and exposure to the risk of electrical shock; work is generally in a loud noise location (e.g. grounds maintenance, heavy traffic).
Special Requirements
Possession of C-Distribution and/or Grade I Collection certifications issued by the State of North Carolina within one year of employment; both certifications are required within two years. Valid driver's license in the State of North Carolina. Possession of or ability to obtain a valid commercial driver’s license within one year of employment upon request.
Please Click Here to apply.
*Camden County is an Equal Opportunity Employer*